Help
Help with charts, alerts and your account.
Getting started
What is GG Charts?
Charts built for Telegram: live charts for any symbol on 14 exchanges and Hyperliquid HIP-3, with alerts from @ggcharts_bot. It runs in the browser on desktop and phone.
Do I need an account?
Not to look. Without a log in you can open any market and timeframe, draw, add the built-in indicators and use Replay. Alerts, layouts, GG-Shøt, GG-Osc, the AI assistant and your plan need a log in with Telegram.
How do I log in?
With Telegram. Press Log in on the chart: scan the QR code with your phone or press Open Telegram to reach @ggcharts_bot, then type the code from the bot into Code from the bot and press Log in. Or press a button in the bot that opens the site: it signs you in with one tap.
On my phone the chart opens with Log in with Telegram.
Log in there, or close the window with × to look around without an account. Anything that needs the log in shows a lock.
Which devices does it work on?
A supported desktop or mobile browser. GG-Shot subscribers can also use the chart inside the GG-Shot mini app in Telegram.
Markets
Which exchanges are covered?
Binance, Bybit, OKX, Hyperliquid, Coinbase, Kraken, Gate, MEXC, BingX, KuCoin, Crypto.com, Bitstamp, HTX and Upbit. Perpetuals and spot, plus Hyperliquid HIP-3.
Where do prices come from?
From each exchange’s public market data. A Binance chart shows Binance prices, a Bybit chart shows Bybit prices.
What is Hyperliquid HIP-3?
Perpetual contracts on Hyperliquid that track stocks, indices, commodities and currencies. They are perpetuals, not shares. GG Charts has 115 of them.
How much history is there?
Available history depends on the market, timeframe and data source.
Where is the news from?
Open News in the right panel. Each story links to its source. Use the symbol filter for coin news or Market for general news.
Alerts
How do alerts reach me?
Through @ggcharts_bot in Telegram, with Open chart and Stop alert under each message. On Plus and Premium you can connect your own Telegram bot instead.
What can an alert watch?
Price, trend lines you draw and indicators. Premium adds multi-condition alerts.
Can I get a reminder before a macro event?
Yes. Tap an event point on the chart’s time axis and press Remind me. You pick how early: 5, 15, 30 or 60 minutes. The reminder comes from @ggcharts_bot or your own bot.
Do alerts expire?
On the date you pick, or never if you choose No expiration.
How do I stop an alert?
Press Stop alert under its message in Telegram, or stop it on the chart. Restart alert brings it back.
How many alerts can I have?
Free 5, Plus 100, Premium 300 active alerts.
My alert did not arrive. What do I check?
Open Alerts, then Log on the chart: every trigger is there with its status, Queued, Sent or Failed. Check that you started @ggcharts_bot and did not block it; /account in the bot shows where your alerts go. Check that the alert is Active, not Stopped or Expired. Still missing: write to support with the symbol, the exchange and the time, see Contact.
Plans and payment
Which plans are there?
Free, Plus at $25 a month, or $20.83 a month billed $250 yearly, and Premium at $50 a month, or $41.67 a month billed $500 yearly. Compare them on Pricing.
Is there a free plan?
Yes. Free covers all coins, timeframes and exchanges, replay, 84 drawing tools, 6 chart types, 113 indicators with Smart Money and volume profiles (5 per chart), compare, the News panel, macro event reminders, 5 alerts and 2 charts per screen. It needs a Telegram log in and membership in the t.me/ggshot channel. What other plans add is on Pricing.
I am a Lite VIP member or a GG-Shot subscriber.
Lite VIP members get Plus free while their membership is active. GG-Shot subscribers get GG Charts Premium.
How do I pay?
By card through Whop, or in crypto through NOWPayments. Review the currency, amount, billing period and renewal terms before confirming.
What does a yearly plan cost?
Plus is $20.83 a month billed $250 yearly, Premium is $41.67 a month billed $500 yearly: the price of 10 months, a saving of $50 and $100 a year.
Can I move from Plus to Premium?
Yes, at any time. The days left on Plus turn into Premium days at the price: 20 days of Plus become 10 days of Premium.
Does a plan renew by itself?
A card plan renews each month or year until you cancel. A crypto payment never renews: Renew adds a month or a year to the end of your plan.
Can I cancel?
Yes, any time. For a card plan open Manage subscription in the chart or on Pricing. It is not renewed after that and stays active until the end of the paid period. A crypto plan never renews, so there is nothing to cancel. All payments are final and non-refundable. See the Refund Policy.
How does inviting a friend work?
You and your friend get 15 days each when the friend first pays for Plus or Premium.
Account and data
How do I send feedback?
Open the profile menu and press Send feedback: pick Bug, Idea or Other, write, add a screenshot if you like and press Send. Up to 5 messages an hour.
Which languages are there?
Choose a language in the chart settings. Press the language button of the chart. @ggcharts_bot and the alert window follow it.
Where are my layouts stored?
Cloud layouts are stored in your account when you are logged in. Without an account, in this browser only.
How do I delete my account?
Write to us from the Telegram account you use with GG Charts. See Contact.
What do I send to support?
Your Telegram username, the symbol, the exchange, the timeframe and the time, a screenshot if you have one; for a payment the date, the amount, the coin and the transaction ID. Never a login code, a password, an API key or a seed phrase.